Terms and Conditions

Intellectual Property Notice 
Rights to artwork remain the sole property of Rue La Art including after purchase. This includes the purchase of originals, commissions, prints and current and/or future reproductions of any kind. The purchase of any item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, print and distribute in any form or reproduce in any way by means of profit and/or otherwise. Collectors may not reproduce artwork in any way for profit without express written permission from the artist.

Liability
We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace or compensate by any means for the damage of products that have been mishandled by customers. For example: smudging fingerprints on the white border, tearing fine art prints, damaging works, etc. As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched. Every print is inspected several times before clearing quality control for shipment and only pristine purchased reproductions are packaged for you to enjoy. Please read the product descriptions thoroughly and carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase. All prints come with borders that are included in the final size of the listing.

Returns and Refunds

If there is an issue with your order, please reach out to us and let us know. If something has gone wrong, or your item wasn’t as you were expecting - we will do everything we can to make it right. Below are our policies on returns for each product. We honor a 14-day return policy on eligible products. We do our best to offer color accurate photography of the artwork, but please be mindful that calibrations often vary between devices. If color calibrations are of concern, we recommend viewing the item from multiple devices (desktop, iPhone, etc.) Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for Digital Downloads.

Shipping Policy
Rue La Art studio is dedicated to shipping your orders as soon as possible.  

If you need a change of address, we must be alerted within 6 hours of purchase in order to guarantee a redirect. We are unable to change the address once it has dispatched from our studio. Please contact us through the contact page as soon as possible. 

Rue La Art is not responsible for undelivered packages based on incorrect shipping addresses given by the customer. Please ensure that you provide the complete and correct mailing addresses at the checkout.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.